Effective Date: 4/1/2015
Our Commitment to Privacy
1. Information Collection and Use
If you opt to include a “Co-Borrower” when you fill out our application, we will ask for the Co-Borrower’s name and social security number. They may request that their information be changed or removed from our system by contacting us using the information below.
We use this information to process your application, send you a confirmation email, send you requested product or service information, respond to customer service requests, send you marketing communications, improve our Web site and marketing efforts and conduct research and analysis
Prior to submission of an application, we will clearly disclose to you that your information will be forwarded to another party who will respond to your inquiry. By clicking the “submit” (or similar) button you authorize us to forward your inquiry, including the personal information you have included, to third party businesses providing the financial products or services you have requested. By submitting your information, you authorize these businesses to contact you by e-mail and/or telephone with information about financial products or services that match your inquiry. We may exchange information with other companies and organizations for fraud protection. You authorize us to contact you to confirm your identity and to confirm that you are interested in the financial products or services you requested. We may also contact you, by e-mail or telephone, to confirm that your information has not been submitted fraudulently or in error.
2. Information Sharing
- Service Providers
We may provide your personal information to companies that provide services to help us with our business activities such as offering customer service. These companies are authorized to use your personal information only as necessary to provide these services to us.
- Legal Disclaimer
We may also disclose your personal information:
- as required by law, such as to comply with a subpoena, or similar legal process
- when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request,
- if Consumer Real Estate Finance Co. is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our Web site of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information,
- to any other third party with your prior consent to do so
3. User Access and Choice
If your personally information changes, or if you no longer desire our service, you may correct, update, amend, or ask to have it removed by emailing our Customer Support at firstname.lastname@example.org or by contacting us by telephone or postal mail at the contact information listed below. We will respond to your request to access within 30 days.
We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
- Opt-out Preferences
Out of respect for your privacy, If you would like to stop receiving correspondence from us, or our Lending Partners, you may opt-out by following the unsubscribe instructions included in these emails or you can contact us at email@example.com
4. Tracking Technologies / Cookies
We use both session ID cookies and persistent cookies. A session ID cookie expires when you close your browser. A persistent cookie remains on your hard drive for an extended period of time. You can remove persistent cookies by following directions provided in your Internet browser’s “help” directory. If you reject cookies, you may still use our site, but your ability to use some areas of our site will be limited.
- Web Beacons / Gifs
We employ a software technology called clear gifs (a.k.a. Web Beacons), that help us better manage content on our site by informing us what content is effective. Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of Web users. In contrast to cookies, which are stored on a user’s computer hard drive, clear gifs are embedded invisibly on Web pages and are about the size of the period at the end of this sentence. We do not tie the information gathered by clear gifs to our customers’ personally identifiable information.
- Analytics / Log Files
As is true of most web sites, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data. We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users’ movements around the site and to gather demographic information about our user base as a whole. We do not link this automatically-collected data to personally identifiable information.
- 3rd Party Tracking
- Google’s use of the DART cookie enables it to serve ads to our users based on their visit to our sites and other sites on the Internet.
- Behavioral Targeting / Re-Targeting
The security of your personal information is important to us. When you enter sensitive information (such as social security number) on our order forms, we encrypt the transmission of that information using secure socket layer technology (SSL).
We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security. If you have any questions about security on our Web site, you can contact us at firstname.lastname@example.org.
6. Additional Information
- Links to 3rd Parties
- Social Media Widgets
- Changes To This Policy
7. Contact Us
Should you have other questions or concerns about these privacy policies, please email us.
Call us at: 1-866-854-4242
Alternatively, you may write us at:
115 NE 3rd Avenue, #706
Fort Lauderdale, FL 33301